"Zakład Usług Brukarskich ADROG Sp. J. Adam Dybcio, Eugenia Dybcio based in Warsaw, Dobra street 6/14 certifies that company TQM Consulting based in Warsaw, Mydlarska street 47, has implemented, on our request, the ISO 9001:2000 Quality Management System. Within the frames of agreement in the period between 25.07.2003 to 28.02.2003 company TQM Consulting has:

• created an organizational schematic
• created a decision-making schematic
• created an information flow schematic
• created the statue of organization and scopes of responsibility and rights of organizational cells
• conducted the management personnel training in the field of the requirements of the ISO 9001:2000 standard.
• created maps of processes and the means of measuring the achieved goals
• conducted internal audits.

The above listed activities have been conducted in within the foreseen date and according to our expectations, and their quality does not arouse any reservations, the proof of which is the certification audits conducted on 03.03.2003 with positive results. Additionally, due to the above mentioned actions and high qualifications of the consultants, our company has been awarded the certificate of Road and Bridges Research Institute Qualifications for creating paved and concrete surfaces."

Yours sincerely
Director Adam Dybcio